Cookie policy

This Cookie Policy explains how Fiberplane ("Company", "we", "us" and "our") uses cookies and similar technologies to recognize you when you visit our website at https://fiberplane.com ("Website"). It explains what these technologies are and why we use them, as well as your rights to control our use of them.

In some cases we may use cookies to collect personal information, or that becomes personal information if we combine it with other information.

What Are Cookies

As is common practice with almost all professional websites this site uses cookies, which are tiny files that are downloaded to your computer, to improve your experience as well as to provide reporting information. This page describes what information they gather, how we use it and why we sometimes need to store these cookies. We will also share how you can prevent these cookies from being stored however this may downgrade or 'break' certain elements of the sites functionality. Cookies set by us are "first-party cookies". Cookies set by parties other than the website owner are called "third-party cookies". Third-party cookies enable third-party features or functionality to be provided on or through the website.

How We Use Cookies

We use cookies for a variety of reasons detailed below. Unfortunately in most cases there are no industry standard options for disabling cookies without completely disabling the functionality and features they add to this site. It is recommended that you leave on all cookies if you are not sure whether you need them or not in case they are used to provide a service that you use.

Disabling Cookies

You can prevent the setting of cookies by adjusting the settings on your browser (see your browser Help for how to do this). Be aware that disabling cookies will affect the functionality of this and many other websites that you visit. Disabling cookies will usually result in also disabling certain functionality and features of the this site.

The Cookies We Set

Performance and functionality cookies

These cookies are used to enhance the performance and functionality of our Website but are non-essential to their use. However, without these cookies, certain functionality may become unavailable.

Hotjar

Name: _hjAbsoluteSessionInProgress
Purpose: the cookie is set so HotJar can track the beginning of the user's journey for a total session count. It does not contain any identifiable information.
Provider: fiberplane.com
Service: Hotjar
Country: United States
Type: http_cookie
Expires in: 30 minutes

Analytics and customisation cookies

These cookies collect information that is used either in aggregate form to help us understand how our Website is being used or how effective our marketing campaigns are, or the help us customize our Website for you.

Hotjar

Name: _hjSessionUser_#
Purpose: Set when a user first lands on a page.
Provider: fiberplane.com
Service: Hotjar
Country: United States
Type: http_cookie
Expires in: 11 months 30 days
Name: _hjSession_#
Purpose: Holds current session data.
Provider: fiberplane.com
Service: Hotjar
Country: United States
Type: http_cookie
Expires in: 30 minutes
Name: _hjFirstSeen
Purpose: Identifies a new user's first session.
Provider: fiberplane.com
Service: Hotjar
Country: United States
Type: http_cookie
Expires in: 30 minutes

Name: _hjRecordingEnabled
Purpose: Set when a recording starts.
Provider: fiberplane.com
Service: Hotjar
Country: United States
Type: html_session_storage
Expires in: session

Name: _hjIncludedInPageviewSample
Purpose: Set to determine if a user is included in the data sampling defined by your site's pageview limit.
Provider: fiberplane.com
Service: Hotjar
Country: United States
Type: http_cookie
Expires in: 2 minutes

Google Analytics

This site uses Google Analytics which is one of the most widespread and trusted analytics solution on the web for helping us to understand how you use the site and ways that we can improve your experience. These cookies may track things such as how long you spend on the site and the pages that you visit so we can continue to produce engaging content.
For more information on Google Analytics cookies, see the official Google Analytics page.
Third party analytics are used to track and measure usage of this site so that we can continue to produce engaging content. These cookies may track things such as how long you spend on the site or pages you visit which helps us to understand how we can improve the site for you.

More Information

Hopefully that has clarified things for you and as was previously mentioned if there is something that you aren't sure whether you need or not it's usually safer to leave cookies enabled in case it does interact with one of the features you use on our site.

However if you are still looking for more information then you can contact us through one of our preferred contact methods: